Privacy Policy

1. Who we are

Digital Creatorss (“we”, “us”) provides software development, web applications, cloud hosting, and related services. Our website is digitalcreatorss.com. Contact: info@digitalcreatorss.com.

2. Information we collect

• Website: name, email, phone, project details when you submit contact forms or enquiries.
• WhatsApp Business: phone number, profile name (if provided by Meta), message content, media metadata, delivery/read status, and timestamps when you message our business number or we message you with your consent.
• Technical: IP address, browser type, and cookies necessary for site operation and security.

3. How we use information

We use data to respond to enquiries, deliver services, operate our WhatsApp messaging portal, improve our website, comply with law, and prevent abuse. We do not sell your personal information.

4. WhatsApp & Meta

When you communicate via WhatsApp, your messages are processed by Meta Platforms under their terms and privacy policy, in addition to this policy. We store message content and metadata on our secure servers to manage customer support and project communication. You may opt out of WhatsApp marketing by telling us or ceasing to use that channel.

5. Legal basis & retention

We process data based on consent, contract performance, legitimate interest (support and security), and legal obligation. We retain data only as long as needed for the purposes above or as required by law, then delete or anonymise it.

6. Sharing

We may share data with hosting providers, email/communication tools, and Meta/WhatsApp as necessary to operate our services. We require appropriate safeguards where data is processed on our behalf.

7. Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal data, or withdraw consent. Contact us at info@digitalcreatorss.com. You may also lodge a complaint with your local data protection authority.

8. Security

We use technical and organisational measures including access controls, HTTPS, and secure configuration for APIs and databases. No method of transmission over the internet is 100% secure.

9. Changes

We may update this policy. The “Last updated” date will change when we do. Continued use of our services after changes constitutes acceptance where permitted by law.